Điều khoản và điều kiện

1. Introduction

These Terms and Conditions (“Terms”) shall apply to any transaction between Dunnio Tailor (“Dunnio”, “we”, “us” or “our”) and its customers (“customer”, “you” or “your”), whether made online (“Dunnio.com”) or at any Dunnio Tailor location (“Showroom”). Showrooms and Dunnio.com will be referred together as “Dunnio’s stores” or “Dunnio”.

We strive to give you a satisfying experience every time you visit one of the Dunnio Stores. Dunnio combines fashion with innovation to promise all clients, considering their body type or style preference, the perfect fit. Once your garment arrives, we will invite you for a fitting to ensure everything is completed to your satisfaction. For our vest tailoring service, you will try the fitting once before finalizing the product.! Please note that by creating an account, submitting an order and/or making a purchase at any Dunnio’s stores, you agree to the Terms set forth below:

2. Orders

Dunnio reserves the right to accept, refuse, or cancel any order at our discretion. We may decline orders if measurements are beyond our available patterns or if quantities exceed limits. An email confirmation upon order receipt does not confirm acceptance of your order; it merely acknowledges its receipt.

After placing your order, Dunnio may reach out to you for further details, such as measurements or customizations. It's crucial to promptly provide any requested information to ensure timely processing. Dunnio reserves the right to pause or cancel orders if necessary information is not provided on time. Additionally, Dunnio retains the right to decline any monogram containing offensive language. In such cases, the account holder will be notified via email.

In the event Dunnio makes a change to or cancels an order, we will attempt to notify you by contacting the e-mail and/or phone number provided at the time the order was submitted.

3. How it works

Please visit one of our showrooms to have your entire facility measured. You will experience our full tailoring service and complete the transaction here. The production time takes between 10-14 days. Or you can also order online. We invite you to begin the customization process online and complete your online purchase on this website.

You can also learn about our ordering process here